Terms of service

Last Updated: 12 February 2026

Welcome to NoirDate, operated by Granos World Food India Pvt. Ltd. These Terms of Service (“Terms”) govern your access to and use of https://www.noirdate.in (“Website”) and the purchase of products offered through it.

By accessing, browsing, or using the Website, or by placing an order, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website and Services.

1. About NoirDate

Brand: NoirDate
Company: Granos World Food India Pvt. Ltd.
Registered Address:
Plot 1/45, Phase 9, Industrial Area,
Mohali, Punjab – 160062, India

📧 Email: hello@noirdate.in

FSSAI License Number: 12124801000709

2. Eligibility & Use of Website

The Website and Services are intended only for individuals who are 18 years of age or older.
By using this Website, you confirm that you are legally competent to enter into a binding contract under Indian law.
We do not knowingly permit minors to place orders or create accounts.

3. User Accounts & Responsibilities

When using the Website, you agree to:

Provide accurate, complete, and current information
Maintain confidentiality of login credentials (if applicable)
Accept responsibility for all activities conducted through your account

You must not:

Impersonate any person or entity
Provide false or misleading information
Attempt to hack, reverse-engineer, or disrupt Website functionality
Engage in fraudulent transactions, COD abuse, or misuse of promotions
Copy, scrape, reproduce, or commercially exploit Website content

NoirDate reserves the right to suspend or terminate access for violations.

4. Product Information & Availability

Product descriptions, ingredients, and nutritional details are provided with care and accuracy.
Minor variations in packaging, appearance, or design may occur.
All products are subject to availability and may be modified or discontinued without prior notice.
Images are for representation purposes only.

5. Orders & Payments

Placing an order constitutes an offer to purchase.
NoirDate reserves the right to accept, modify, or cancel orders at its discretion.
Accepted payment methods may include:

Credit/Debit Cards
UPI
Net Banking
Wallets
Cash on Delivery (where available)

Orders are processed only after successful payment authorization (except COD).

6. Pricing & Taxes

Prices are displayed in Indian Rupees (INR).
All applicable taxes are included unless stated otherwise.
Prices may change without prior notice but will not affect confirmed orders.

7. Shipping & Delivery

We currently ship Pan India.
Delivery timelines are indicative and may vary due to logistics, weather, regulatory issues, or force majeure events.
Shipping charges and eligibility for free shipping are displayed clearly at checkout.
Packaging may vary; product quality and formulation remain unchanged.

Shipping, cancellation, return, and refund conditions are governed by our Shipping, Return, Refund & Cancellation Policy.

8. Cancellations, Returns & Refunds

Orders can be cancelled only before dispatch.
Returns and refunds are accepted strictly as per our policy, applicable only in cases of damaged, defective, or incorrect products.
Taste preference, personal liking, or change of mind are not valid grounds for returns or refunds.

👉 Please review the Shipping, Return, Refund & Cancellation Policy carefully.

9. Food Disclaimer

NoirDate products are food items intended for consumption at the customer’s discretion.
Ingredient and allergen details are provided on packaging and the Website.
NoirDate is not responsible for individual allergic reactions, dietary intolerance, or health outcomes.
Customers are advised to read labels carefully and consult a healthcare professional if required.

10. Intellectual Property Rights

All content on the Website, including but not limited to:

Text, images, graphics
Logos, trademarks, packaging designs
Product descriptions and brand assets

are the exclusive intellectual property of Granos World Food India Pvt. Ltd. / NoirDate.

Unauthorized use, reproduction, distribution, or commercial exploitation is strictly prohibited.

11. Third-Party Services & Links

The Website may contain links or integrations with third-party platforms (payment gateways, logistics partners, analytics tools, social platforms).

NoirDate is not responsible for:

Third-party content or services
Data practices of external platforms

Users should review third-party terms independently.

12. Limitation of Liability

To the maximum extent permitted by law:

NoirDate shall not be liable for indirect, incidental, special, or consequential damages.
Our total liability, if any, shall not exceed the value of the order giving rise to the claim.
We do not guarantee uninterrupted or error-free Website access.

13. Indemnification

You agree to indemnify and hold harmless NoirDate, its directors, officers, employees, and affiliates from any claims, losses, liabilities, or expenses arising from:

Your misuse of the Website
Violation of these Terms
Breach of applicable laws

14. Privacy & Data Protection

Your use of the Website is governed by our Privacy Policy, which details how personal information is collected, stored, and used.

15. Grievance Redressal Mechanism

In compliance with the Consumer Protection (E-Commerce) Rules, 2020:

Grievance Officer:
Name: Mr. Balkar Singh
Designation: Operations Manager
📞 Phone: +91 89680 77488
📧 Email: hello@noirdate.in

Grievances will be acknowledged within 48 hours and resolved within 10 days.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts in Punjab, India.

17. Changes to Terms

NoirDate reserves the right to update these Terms at any time. Revised Terms will be posted on the Website with an updated “Last Updated” date.

Continued use of the Website constitutes acceptance of the revised Terms.

18. Contact Information

For any queries, support, or legal concerns:

📧 Email: hello@noirdate.in
🌐 Website: https://www.noirdate.in